Privacy Policy

The following privacy policy applies to the use of the website www.mvfaehrtgut.de (hereinafter referred to as the ‘website’).

The collection, processing, and use of your personal data occurs in compliance with applicable provisions under data protection law, in particular the General Data Protection Regulation (hereinafter "GDPR"). We take organisational, contractual and technical measures to ensure compliance with the provisions of data protection laws and thus the protection of the data we manage against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons.

By using this website, you consent to the collection, use, and transfer of your data in accordance with this Privacy Policy.

I. Contact details of the responsible authority

The responsible authority within the meaning of the GDPR and other national data protection laws of the member states, as well as other data protection regulations, is:

VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH

Schloßstraße 37
19053 Schwerin
Germany
Tel.: 03 85 / 5 90 87 – 0
info@vmv-mbh.de
Website: www.mvfaehrtgut.de.

If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions, either in whole or for specific measures, you can address your objection to the responsible authority mentioned above.

You can save and print this Privacy Policy at any time.

II. Contact details of the data protection officer

Data Protection Officer of VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH
Schloßstraße 37
19053 Schwerin
Germany
Tel.: 03 85 / 5 90 87 – 0
datenschutz@vmv-mbh.de

III. General information on data processing

1. Scope of the processing of personal data

This Privacy Policy is intended to inform users of this website about the nature, scope and purpose of the collection and use of personal data by VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH in accordance with applicable data protection regulations, in particular the GDPR, the Federal Data Protection Act and the Telemedia Act.

VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH takes the protection of your data very seriously and handles your personal data confidentially and in accordance with statutory provisions. Please be aware that data transmission over the Internet may generally be subject to security vulnerabilities. Complete protection against unauthorised access is not feasible.

We generally only process our users' personal data to the extent that this is necessary to provide a functional website and our content and services. Our users' personal data is generally only processed with the user's consent. Exceptions apply in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by legal provisions.

We generally only use your personal data within our company. If and to the extent that we engage third parties to fulfil contracts, they shall only receive personal data to the extent that transmission is necessary for the corresponding service. In the event that we outsource certain parts of data processing (“contract processing”), we contractually oblige the contract processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the subject.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for personal data processing operations, Article 6, paragraph 1, sentence 1, letter a GDPR serves as the legal basis.

For the processing of personal data necessary to fulfil a contract to which the subject is a party, Article 6, paragraph 1, sentence 1, letter b GDPR serves as the legal basis. This also applies to processing operations necessary for the implementation of pre-contractual measures.

Insofar as processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Article 6, paragraph 1, sentence 1, letter c GDPR serves as the legal basis.

In the event that processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, Article 6, paragraph 1, sentence 1, letter e GDPR serves as the legal basis.

If processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the subject do not outweigh the former interest, Article 6, paragraph 1, sentence 1, letter f GDPR serves as the legal basis for processing.

3. Data deletion and backup

The personal data of the subject shall be deleted or blocked as soon as the purpose for which it was stored no longer applies. Data may also be stored if this has been stipulated by European or national legislators in EU regulations, laws or other provisions to which the controller is subject. Data shall also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

Every time our web page is accessed, our system automatically records data and information from the accessing computer's system.
The following data is collected:

Information on the browser type and version used
User's operating system
User's Internet service provider
User's IP address
Date and time of access
Website/source/reference from which the user's system accesses our web page/content
Website/source/reference accessed by the user's system on our web page.

This data is also stored in our system's log files. This does not affect the user's IP addresses or other data that allows the data to be assigned to a user. This data is not stored together with other personal data of the user. The collected data is used solely for statistical evaluations and to improve the website. However, VMV mbH reserves the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2. Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.

Storage in log files takes place to ensure the functionality of the website. Furthermore, the data helps us to optimise the website and ensure the security of our information technology systems. The data is not evaluated for marketing purposes in this context.

3. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Article 6, paragraph 1, sentence 1, letter f GDPR, as our legitimate interest in data processing also lies in the purposes described.

4. Duration of storage

The data shall be deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected for the purposes of providing the website, this is the case when the relevant session ends.

If the data is stored in log files, this is the case after a maximum of seven days. Storage beyond this is possible. In that case, the users' IP addresses are deleted or distorted so that it is no longer possible to identify the accessing client.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the web page. Consequently, the user has no possibility of objection.

V. Use of cookies

1. Description and scope of data processing

Our website does not use cookies.

VI. Contact form and email contact

1. Description and scope of data processing

Our web page contains a contact form that can be used for the purposes of making contact electronically. If a user makes use of this option, the data entered in the input form shall be transmitted to us and stored. This data is as follows:

Title,
First name, surname,
Email address,
Comment,

Your consent to the processing of data shall be obtained during the submission process, and reference shall be made to this Privacy Policy.

The data shall not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.

2. Purpose of data processing

The processing of personal data from the input form serves solely to process the contact. In the case of contact via email, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for data processing

The legal basis for the processing of data, if the user has given their consent, is Article 6, paragraph 1, sentence 1, letter a GDPR.

The legal basis for the processing of data transmitted when sending an email is Article 6, paragraph 1, sentence 1, letter f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for processing is Article 6, paragraph 1, sentence 1, letter b GDPR.

4. Duration of storage

The data shall be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data from the contact form input form and data sent via email, this is the case when the relevant conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.

Any additional personal data collected during the submission process shall be deleted after a period of seven days at the latest.

5. Possibility of objection and removal

The user has the right to withdraw their consent to the processing of personal data at any time. If the user contacts us by email, they can object to the storage of their personal data at any time. In such circumstances, the conversation cannot be continued.

Furthermore, you can exercise your right to object at any time without giving reasons and modify or completely withdraw the consent granted with effect for the future. You may send your withdrawal to the contractual partner either by post, email or fax. You shall not incur any costs other than the postage or transmission costs according to the existing basic rates.

In this case, all personal data stored in the course of contact shall be deleted.

VII. Rights of the data subject

Under applicable law, you, as the subject of data processing, have various rights regarding your personal data. If you wish to exercise these rights, please send your request by email or post, clearly identifying yourself, to the data protection officer named under II.

1. Right to confirmation and information

You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to obtain access to information from us free of charge on the personal data stored about you, along with a copy of this data. A right to the following information also exists: You can request confirmation from the controller as to whether personal data concerning you is being processed by us.

If such processing takes place, you may request access to the following information from the controller:

(1) the purposes for which the personal data is being processed;

(2) the categories of personal data being processed;

(3) the recipients and/or categories of recipients to whom the personal data concerning you has been or shall yet be disclosed;

(4) the planned duration of storage of the personal data concerning you or, where specific information in this regard is not possible, criteria for determining the storage duration;

(5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

(6) the existence of a right to lodge a complaint with a supervisory authority;

(7) all available information regarding the origins of the data, if the personal data is not collected from the data subject

(8) the existence of automated decision-making, including profiling, according to Article 22, paragraph 1 and 4 GDPR and – at least in these circumstances – meaningful information on the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

If personal data is transferred to a third country or to an international organisation, you have the right accordingly to be informed of the appropriate safeguards in accordance with Article 46 GDPR in connection with the transmission.

For data processing for scientific, historical or statistical research purposes:

This right of access may be restricted to the extent that it is likely to make the realisation of the research or statistical purposes impossible or seriously compromise it, and the limitation is necessary to fulfil the research or statistical purposes.

2. Right to rectification

You have the right to rectification and/or completion from the controller if the personal data concerning you that is processed is incorrect or incomplete. The controller must carry out the rectification immediately.

For data processing for scientific, historical or statistical research purposes:

Your right to rectification may be restricted to the extent that it is likely to make the realisation of the research or statistical purposes impossible or seriously compromise it, and the limitation is necessary to fulfil the research or statistical purposes.

3. Right to restriction of processing

You may request the restriction of processing of personal data concerning you under the following conditions:

(1) if you contest the accuracy of the personal data concerning you for a period that enables the controller to verify the accuracy of the personal data;

(2) the processing is unlawful and you refuse the erasure of the personal data and instead request the restriction of use of the personal data;

(3) the controller no longer requires the personal data for the purposes of processing, but you require it to assert, exercise or defend legal claims, or

(4) if you have objected to processing in accordance with Article 21, paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the purposes of asserting, exercising or defending legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

If the restriction of processing has been restricted according to the abovementioned conditions, you shall be informed by the controller before the restriction is lifted.

For data processing for scientific, historical or statistical research purposes:

Your right to restriction of processing may be restricted to the extent that it is likely to make the realisation of the research or statistical purposes impossible or seriously compromise it, and the limitation is necessary to fulfil the research or statistical purposes.

4. Right to erasure (“right to be forgotten”)

a) Erasure obligation

You may request the immediate erasure of the personal data concerning you from the controller. The controller is obliged to erase this data immediately, providing one of the following reasons applies:

(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.

(2) You withdraw your consent on which the processing is based in accordance with Article 6, paragraph 1, letter a or Article 9, paragraph 2, letter a GDPR and there is no other legal basis for the processing.

(3) You object to the processing in accordance with Article 21, paragraph 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing in accordance with Article 21, paragraph 2 GDPR.

(4) The personal data concerning you has been processed unlawfully.

(5) The erasure of personal data concerning you is necessary to fulfil a legal obligation under Union or Member State law to which the controller is subject.

(6) The personal data concerning you was collected in relation to information society services offered in accordance with Article 8, paragraph 1 GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it in accordance with Article 17, paragraph 1 GDPR, the controller shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform data controllers which process the personal data that you, as the data subject, have requested from them the erasure of all links to this personal data or of copies or replications of this personal data.

c) Exceptions

The right to erasure does not exist if processing is necessary:

(1) for the purposes of exercising the right to freedom of expression and information;

(2) for the purposes of fulfilment of a legal obligation required by the law of the Union or Member States to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;

(3) for reasons of public interest in the area of public health in accordance with Article 9, paragraph 2, letter h and i and Article 9, paragraph 3 GDPR;

(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89, paragraph 1 GDPR, insofar as the right referred to in section a) is likely to make the achievement of the objectives of this processing impossible or seriously compromise it, or

(5) for the purposes of asserting, exercising or defending legal claims.

5. Right to information

If you have asserted your right to rectification, erasure or restriction of processing vis-à-vis the controller, they are obliged to inform all recipients to whom the personal data concerning you was disclosed of this rectification or erasure of data or restriction of processing, unless doing so proves impossible or involves disproportionate effort.

You have the right vis-à-vis the controller to be informed of these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, common, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that

(1) the processing is based on consent in accordance with Article 6, paragraph 1, letter a GDPR or Article 9, paragraph 2, letter a GDPR or on a contract in accordance with Article 6, paragraph 1, letter b GDPR and

(2) the processing is carried out using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, providing this is technically feasible. This may not adversely affect the freedoms and rights of others.

The right to data portability shall not apply to processing of personal data required for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right to object

You have the right to object at any time to the processing of personal data concerning you based on Article 6, paragraph 1, letter e or f GDPR, for reasons related to your particular situation; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless they can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights, and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

In connection with the use of information society services – notwithstanding Directive 2002/58/EC – you have the option to exercise your right to object by means of automated procedures in which technical specifications are used.

For data processing for scientific, historical or statistical research purposes:

You also have the right to object, for reasons arising from your particular situation, to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes in accordance with Article 89, paragraph 1 GDPR.

Your right to object may be restricted to the extent that it is likely to make the realisation of the research or statistical purposes impossible or seriously compromise it, and the limitation is necessary to fulfil the research or statistical purposes.

8. Right to withdraw the declaration of consent under data protection law

You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing carried out on the basis of the consent prior to withdrawal. This also applies to the withdrawal of declarations of consent granted to us before the EU General Data Protection Regulation came into force, i.e. before 25 May 2018.

9. Automated decision-making in individual cases, including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – that produces legal effects concerning you or similarly significantly affects you. This shall not apply if the decision:

(1) is necessary for the conclusion or fulfilment of a contract between you and the controller,

(2) is permissible based on legal provisions of the European Union or Member States to which the controller is subject, and these legal provisions contain appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, or

(3) is made with your explicit consent.

However, these decisions may not be based on special categories of personal data in accordance with Article 9, paragraph 1 GDPR, unless Article 9, paragraph 2, letter a or g GDPR applies and appropriate measures to protect rights and freedoms and your legitimate interests have been taken.

With regard to the circumstances referred to in (1) and (3), the controller shall implement appropriate measures to safeguard rights and freedoms and your legitimate interests, including at least the right to obtain intervention of a person on the part of the controller, to express a point of view and to contest the decision.

10. Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work, or the place of the alleged infringement, if you believe that the processing of personal data concerning you is in breach of GDPR

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy in accordance with Article 78 GDPR.

VIII. Changes to the Privacy Policy

We reserve the right to change the Privacy Policy to adapt it to changes in the law or in the event of changes to the service or data processing.

Users are therefore asked to regularly inform themselves of its content.

Schwerin, 14 February 2023

VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH

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Carsten Werfel
Managing Director, VMV – Verkehrsgesellschaft Mecklenburg-Vorpommern mbH

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